|Assignment ID Number||AFFGEHU83939HD|
|Type of Document||Essay|
****Do not copy or paste from a previous assignment you may have done for someone else or from the internet. All references and citations must be in and below the appropriate work on a reference page if applicable. All work must be done with substance, no rambling. The professor will be checking for plagiarism and any other type of duplication.****
Assignment- Due Feb 20, 2021: Analyze customer data to reduce errors
Table: Invoice Experiment Error
Customer Size Customer Location Product Type Number of Errors
– – – 15
+ – – 18
– + – 6
+ + – 2
– – + 19
+ – + 23
– + + 16
+ + + 21
Customer Size: Small (-), Large (+)
Customer Location: Foreign (-), Domestic (+)
Product Type: Commodity (-), Specialty (=)
Reference: Moen, Nolan, and Provost (R. D. Moen, T. W. Nolan and L. P. Provost. Improving Quality through Planned Experimentation. New York: McGraw-Hill, 1991)
Use the data in the table above and answer the following questions in the space provided below:(see calculation worksheet)
1. What is the nature of the effects of the factors studied in this experiment?
2. What strategy would you use to reduce invoice errors, given the results of this experiment?
Discussion: Due Feb 20, 2021 1 ½ Paragraphs of substance (no copying and pasting)
Use the Internet to research articles on confidence interval and its application in business. Select one (1) company or organization which utilized the confidence interval technique to measure its performance parameters (e.g., mean, variance, mean differences between two processes, etc.). Give your opinion as to whether the utilization of such a technique improves business processes for the company or organization that you selected. Justify your response.
Search the Internet for an article that supports your position and post the link in your thread for everyone to read.
0 – 1 Points
2 – 3 Point
4 – 5 Points
Unprofessional communication; many errors; no APA
Minor grammar, spelling, and APA errors
Postings are professional and in standard written English with APA
Complete addressing of assessment criteria
Criteria not fully addressed
Minimal response to criteria; minor aspects missing
All criteria are fully addressed
Evidence of critical thinking or extending information
Critical thinking or extending information not evident
Obvious responses to questions; little thought evident
Posts demonstrate critical thinking with evidence base from research or experience
No connections provided
Minimal connections provided to readings/activities
Clear connections to readings/activities
Submitted an overview / summary of the case selected for analysis. Also identified those procedural steps to be analyzed.
Did not provide an adequate overview or summary of the selected case or failed to identify those steps to be analyzed.
Provides an adequate overview or summary of the selected case and steps to be analyzed though may not be clear or complete.
Case overview is clearly presented including all appropriate investigative steps to be analyzed.
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